Budget Truck Rental

John Hall

5 months ago

Zero star. I made a reservation, it was confirmed. The next more they call and tell me they are out of cars. I then made a reservation at the airport Budget and was confirmed. When I arrived I was told I did not have a reservation. I pulled the reservation up on the budget app and they responded with you dont have a reservation. Then the truth came out, they had given my car to someone else and no more cars. DO NOT USE BUDGET. Luckly Enterprise had a car and I was not left strand

Vaughn C

7 years ago

I got a car because someone totalled mine. They do not take billing from the other insurance, even though I was told they do. We talked about setting up a system for COD for the insurance company, but when I dropped the car off-six hours early and in better shape than I got it-they informed me I was misinformed. Super shady. They did however get me a better rate at this location than the corporate guy quoted me. I have added some photos of what the car looked like when I got it... Crazy dirty/dusty

Jameson Marriott

6 years ago

I was able to get a 26 ft truck here when uhaul kept transferring my pickup location across town for the same size. It ended up being quite a bit cheaper here than uhaul was going to be. The only downside was that the truck was a lot higher than the uhaul that I usually get, but it had lots of room. The pick-up process took about 20 minutes, including documenting existing damage to the truck. Dropoff was very quick and easy.

Brett Hart

10 months ago

The customer service at this rental car facility is incredibly poor. The guy at the front counter (his name is Michael Stewart) was rude, didn't want to speak with me, then told me that I had to buy their rental car insurance...otherwise I couldn't rent with them. I travel often (for work) and rent cars all over the U.S. and have never had to deal with someone this rude at a rental car facility. I hope that this review reaches his supervisor.

Matt Winder

a year ago

I had to rent a car for a few hours. When I got there, they asked for a card, which I complied. They told me since my bank is an online bank. I couldn’t use the bank card unless they have a local branch. What? They said they only accept credit cards. Not debit. I asked how come they don’t post that online when you go to rent the car? He yelled at me saying you either comply or get out of here. Then he told me, and when you do rent the car here you can’t park on our lot you have to park somewhere else. Again, what? Don’t rent a car from here. Ever!